FAQs

Islamic Calligraphy

Q1: Can I customize the Islamic calligraphy artwork?
A: Yes! We offer custom designs where you can choose the Quranic verse, name or calligraphic style. Share your idea and we’ll design it accordingly.

Q2: What material is used for Islamic calligraphy frames?
A: Our calligraphy pieces are made using high-quality stainless steel with a premium finish to ensure durability and elegance.

Q3: Do you offer ready-made designs as well?
A: Yes, we have a wide range of pre-designed Islamic calligraphy pieces available for immediate purchase.

Q4: How do I hang or install the wall art?
A: All our wall art comes with spacers support.

Home Décor & Fountains

Q5: Are your indoor fountains made from durable materials?
A: Absolutely Yes. We use premium fiberglass and imported coatings to ensure long-lasting durability and elegant finish.

Q6: Can I use outdoor fountains in gardens or patios?
A: Yes, our outdoor fountains are weather-resistant and perfect for patios, garden spaces, or entryways.

Q7: Do you customize fountain designs?
A: Yes, we offer customization in design, color and finish — but the structure and portable size remain the same.

Q8: What kind of décor items do you offer?
A: We offer a curated range including table centerpieces, candle holders, vases, trays and decorative wall hangings.

Q9: Do you restock sold-out décor items?
A: Some items are imported limited edition, but popular designs are restocked based on availability and demand.

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Shipping, Delivery & Courier

Q10: Which courier services do you use for delivery?
A: We are partnered with Leopards Courier Service (LCS) for secure and reliable delivery across Pakistan.

Q11: Do you offer Cash on Delivery (COD)?
A: Yes, COD is available on every order nationwide and for outside Karachi, 30% advance payment will be collected first and remaining amount will be settled at the time of delivery.

Q12: Is delivery free?
A: Yes! We offer free nationwide delivery on all orders.

Q13: How long does delivery take?
A: Orders are usually delivered within 3–5 working days, depending on your city and order type.

Q14: Can I track my order?
A: Yes, once your order is shipped, a tracking ID will be shared via SMS or WhatsApp for real-time updates.

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Orders & Returns

Q15: Can I cancel or change my order after placing it?
A: Yes, you can request changes within 12 hours of placing the order. For custom items, changes after confirmation may not be possible.

Q16: What if my item is damaged during delivery?
A: In case of damage, please report within 24 hours of delivery. We offer replacements or refunds depending on the issue.

Q17: Do you accept returns?
A: Returns are accepted only for damaged or incorrect items. Custom or personalized items are non-returnable.

Q17: Do you need any support?
A: If you need any support or query, please contact us via

e-mail: support@araesheangan.com 

or 

Dial/WhatsApp on: +92 301 736 7555.